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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kathy Wood

Kathy Wood

April 30, 2026

5  out of  5
rating by Kathy Wood
"Have had State Farm insurance forever. Have never had a bit of trouble with them. They are great."
We responded:
"Thank you, Kathy, for your long-standing trust in us and for sharing your positive experience. We're glad to hear that everything has been smooth for you. Like a Good Neighbor!"
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Meranel Otharis

April 27, 2026

5  out of  5
rating by Meranel Otharis
"Nice price Raleigh"
We responded:
"Thank you, Meranel, for highlighting our competitive pricing in Raleigh. We're glad to be your choice for insurance needs. Like a Good Neighbor!"
Profile photo of Boubacar Dia

Boubacar Dia

April 27, 2026

5  out of  5
rating by Boubacar Dia
"Great customer service from Ty was patiently waiting for us while we figured out what needed on our insurance I definitely recommend to ask for when you call here thank you so much .."
We responded:
"Thank you, Boubacar. We're glad Ty could patiently help while you sorted your insurance and we appreciate you recommending him. We look forward to assisting you again whenever you need us."
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Charles Keast

April 25, 2026

1  out of  5
rating by Charles Keast
"I feel like I need to do this again! My experience was so bad."
We responded:
"Charles, I’m very sorry to hear your experience was so bad and appreciate you letting us know. That is not the level of service we strive for, and we want to make it right. Please contact us directly so we can address what went wrong and resolve this promptly."
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Joshua Day

April 24, 2026

5  out of  5
rating by Joshua Day
"This office is the best!!!! Im not even a policy holder and despite a 4hr run around on the phone this office and Mr. Reed himself went ABOVE AND BEYOND for me and my situation! P.S. It wasnt even their offices claim to deal with!!! Thanks again Mr. REED!!!! Joshua Day"
We responded:
"Thank you, Joshua, for the wonderful 5-star review. We’re thrilled Mr. Reed and our team could go above and beyond to help you, even though it wasn’t our claim, and we’re glad we could make a difference after that long phone runaround. We appreciate you taking the time to share this and for recognizing our efforts. Please don’t hesitate to reach out if you need anything in the future."
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Lubasa Roger

April 24, 2026

5  out of  5
rating by Lubasa Roger
"Ty was amazing"
We responded:
"Thank you, Lubasa Roger, for your feedback! We're glad to hear that Ty made a positive impact during your experience with us. Like a Good Neighbor!"
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Lartigue Jonas

April 23, 2026

5  out of  5
rating by Lartigue Jonas
"Ty is patient"
We responded:
"Thank you, Lartigue Jonas, for highlighting Ty's patience. We're glad to have team members who make your experience positive. Like a Good Neighbor!"
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brenda keller

April 22, 2026

5  out of  5
rating by brenda keller
"Really like the speed of how fast they take care of issue's and answer questions."
We responded:
"Thank you so much, Brenda. We're glad our quick responses and fast resolutions have been helpful. We appreciate your feedback and are here anytime you need assistance."
Profile photo of Ty Booth

Ty Booth

April 22, 2026

5  out of  5
rating by Ty Booth
"Courtney very informative"
We responded:
"Thanks, Ty! We're so glad Courtney was informative and helpful during your visit. We'll pass along your kind words to her and appreciate you taking the time to leave a review. We look forward to serving you again."
Profile photo of Chuck Keast

Chuck Keast

April 20, 2026

1  out of  5
rating by Chuck Keast
"Went to price insurance dismissed me and over talked me. Bad customer service. Left unhappy I will spend my money with Progressive"
We responded:
"Chuck, I’m very sorry you had that experience when trying to get an insurance quote. That is not the level of service we expect, and I apologize for being dismissed and talked over. We’d like the chance to make it right; please contact our office at your convenience so we can address what happened and assist with your insurance needs. We appreciate the feedback and will share it with the team to improve our customer service."
Profile photo of Ryan Holstine

Ryan Holstine

April 18, 2026

5  out of  5
rating by Ryan Holstine
"Great communication and customer service!"
We responded:
"Thanks so much, Ryan! We’re glad our communication and customer service met your expectations. We appreciate your feedback and look forward to helping you again."
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Angela Griffin

April 18, 2026

5  out of  5
rating by Angela Griffin
"Best agent ever. Will help with any situation."
We responded:
"Thank you so much, Angela. We're honored to be called the best agent ever and glad we could help with any situation. Your trust and kind words mean a lot to us. We look forward to assisting you again whenever you need us."
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Kenyetta W

April 16, 2026

5  out of  5
rating by Kenyetta W
"Ty was so helpful, knowledgeable, and friendly. I look forward to buying more products with her."
We responded:
"Thank you for the kind review, Kenyetta! We're so glad Ty was helpful, knowledgeable, and friendly. We look forward to helping you find more great products and appreciate your support. See you again soon."
Profile photo of Kofi Scor

Kofi Scor

April 15, 2026

5  out of  5
rating by Kofi Scor
"Ty was vey informative"
We responded:
"Thank you, Kofi, for your feedback! We're glad to hear that Ty was able to provide you with the information you needed. Like a Good Neighbor!"
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Bata Sow

April 8, 2026

5  out of  5
rating by Bata Sow
"Ty is super helpful and nice."
We responded:
"Thank you, Bata, for your feedback! We're glad to hear that Ty was helpful and nice during your experience with us. Like a Good Neighbor!"
Profile photo of Ahmed Dia

Ahmed Dia

April 6, 2026

5  out of  5
rating by Ahmed Dia
"Thank you Graison for helping me in the office"
We responded:
"Thank you for your kind words, Ahmed. We’re glad Graison could help you in the office. I’ll be sure to pass your appreciation along to him. We look forward to assisting you again."
Profile photo of joy ashley

joy ashley

April 3, 2026

5  out of  5
rating by joy ashley
"I had a very positive experience at the state Farm office, everyone at the office is very nice and welcome . Raleigh was very helpful and helped me figure out what was best for me and what policy was the right one for me!! 5 stars all across the board."
We responded:
"Thank you so much for the kind review, Joy. We're thrilled Raleigh and the team made you feel welcome and helped find the right policy for your needs. We appreciate the five-star rating and look forward to assisting you again whenever you need us."
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Pathe Barry

April 1, 2026

5  out of  5
rating by Pathe Barry
"Ty was very good."
We responded:
"Thanks for the glowing review on Ty. Like a good neighbor!"
Profile photo of Brandi Hale

Brandi Hale

March 30, 2026

5  out of  5
rating by Brandi Hale
"I really appreciate the exceptional customer service that the agency provides!! My agent, Loren is always quick to respond and assist with my questions and concerns."
We responded:
"Thank you, Brandi, for your kind words. We're so glad Loren has been responsive and helpful. We'll share your praise with Loren and the team. We appreciate your trust and look forward to continuing to support you."
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james ross

March 27, 2026

5  out of  5
rating by james ross
"Courtney and team are always helpful and super responsive when I need anything. Would definitely recommend them!"
We responded:
"Thank you so much, James! We’re thrilled Courtney and the team were helpful and responsive when you needed us. We appreciate your recommendation and look forward to supporting you again."
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Hamady Sall

March 24, 2026

5  out of  5
rating by Hamady Sall
"We really appreciate ty"
We responded:
"Thank you, Hamady, for your feedback! We're glad to know you had a positive experience with us. If you ever need assistance, feel free to reach out. Like a Good Neighbor!"
Profile photo of Ember Hoppes

Ember Hoppes

March 21, 2026

5  out of  5
rating by Ember Hoppes
"I don’t usually leave reviews but I had to for this one. My State Farm agent Courtney Reed has been absolutely amazing from the start. He answers every question I have (and I have a lot), and actually takes the time to explain everything in a way that makes sense instead of just rushing through it. Switching to State Farm was honestly one of the best decisions I’ve made. I’m getting way more coverage and value for what I’m paying compared to GEICO and Allstate, and I actually feel like I understand my policy now. If you’ve been thinking about switching, do it. I’m really glad I did."
We responded:
"Thank you for taking the time to share your experience. We’re thrilled Courtney Reed has been so helpful and takes the time to explain everything clearly. It’s great to hear switching to State Farm gave you more coverage, value, and confidence in your policy. If you ever need anything else, Courtney and our team are here to help."
Profile photo of Samba Sall

Samba Sall

March 20, 2026

5  out of  5
rating by Samba Sall
"Thank you Graison for helping me save money on my auto policy!"
We responded:
"Thank you, Samba, for sharing your experience! We're glad Graison could assist you in saving money on your auto policy. Like a Good Neighbor!"
Profile photo of Eton Eugenia

Eton Eugenia

March 19, 2026

5  out of  5
rating by Eton Eugenia
"Thank you Graison for helping me log back into my State Farm app !"
We responded:
"Thank you, Eton, for sharing your experience! We're glad Graison could assist you with logging back into your State Farm app. Like a Good Neighbor!"
Profile photo of Leta Watkins

Leta Watkins

March 18, 2026

5  out of  5
rating by Leta Watkins
"Everyone I have spoken to at the agency was very kind and professional ☺️"
We responded:
"Thank you so much, Leta. We're delighted to hear our team was kind and professional with you. Please let us know if there's anything else we can do to help."